Refund and Returns Policy

Thank you for shopping at hooomestuff.com. This Refund & Returns Policy applies to purchases made through our website and is operated by Nullah OÜ (registry code 16866954), Estonia.

If you are not completely satisfied with your purchase, you have the right to return it in accordance with the terms below.

1. Right of Withdrawal (EU Consumers)

If you are a consumer residing in the European Union, you have the right to withdraw from your purchase within 14 days of receiving the goods, without providing a reason, in accordance with EU consumer protection laws.

2. Returns

In addition to the statutory right of withdrawal, we accept returns within 30 days of the delivery date, provided that:

• the item is unused and in its original condition;
• the item is returned in its original packaging;
• all original tags and labels are intact.

3. Return Process

To initiate a return, please contact us at info@hooomestuff.com before sending the item back.We will provide you with return instructions and the return address.

Please do not send items back without prior confirmation, as this may delay processing.

4. Return Shipping

For standard returns, return shipping costs may be covered by us or reimbursed, depending on the reason for return.

For defective or incorrect items, return shipping costs will be fully covered by us.

5. Refunds

Once we receive and inspect the returned item, we will process your refund.

Refunds are issued to the original payment method.

Processing time is usually within 7 business days after receipt of the return.

Depending on your payment provider, it may take additional time for the funds to appear on your account.

You will be notified by email once your refund has been processed.

6. Exceptions

Refunds or replacements are available for items that arrive:

• damaged,
• defective,
• or incorrect.

Please contact us at info@hooomestuff.com as soon as possible if you receive such an item.

7. Contact Information

If you have any questions regarding returns or refunds, please contact us:

Email: info@hooomestuff.com